Forensic audit progressing on data price deflation ― NCC boss

Professor Umar Danbatta, Executive Vice-Chairman of the Communications Commission of Nigeria (NCC), has said that a forensic audit is underway in the country to reduce the cost of data.

Professor Umar Danbatta

The news agency of Nigeria (NAN) has reported that the price of data was reduced in 2019.

He said, the commission needs to get to the root of the fact that consumers are facing data shortages, and the possibility of compensating for incorrect deductions, which might arise from SMS.

"We have instituted, and insisted, despite the reduction in the cost of data, that the forensic audit must continue, and that a conclusion must be drawn.

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Reports will be submitted to the Chief Executive Officer, to enable us see the steps, we can take to write down any mistakes that Nigerians may be aware of, including the possibility of compensating customers in a way and manner we have compelled mobile network operators to conduct another audit to rectify the erroneous deductions arising out of SMS.

We should wait for the results of the forensic audit. The idea is to get to the bottom of why data is being defaulted, if that's really true.

"Airtel is compensating customers. It has been executed, as we speak, Airtel has complied," He said.

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